Community pharmacy is regarded as the front line in a patient’s access to healthcare. The COVID-19 pandemic has further highlighted the accessible nature of pharmacy and exemplified how it can meet the needs of patients who struggle to see their regular healthcare providers, such as GPs, hospitals, and dentists, for routine medical advice.

While this accessibility is excellent for the patient, it often leaves pharmacy staff without a predictable schedule. This becomes a huge barrier to in-person training for new products and services that would benefit the customer base of a community pharmacy. As a result, there has been a significant shift in preference for online training platforms, such as NIRAH, to carry out essential training for products & services.

The Benefits of Online Learning

Online learning provides several benefits for your community pharmacy team. Such benefits include:

• Accessible at any time of the day to accommodate a community pharmacy's unpredictable timetable.
• Provides a digital record of courses attempted and a personalised certificate as evidence of course completion.
• Improves engagement with the training using videos, games, and images.
• Reduces travel associated with in-person training – providing an environmentally friendly alternative.

NIRAH’s Solution

At NIRAH, we have built a free online learning system with community pharmacy and healthcare retailers in mind. We bring together courses from crucial suppliers so that you can learn about the latest products on the market and improve your knowledge of the products they offer.

In addition, NIRAH wants to help independent community pharmacy owners take control of their staff’s training – so we launched NIRAH LMS – a free learning management system for pharmacy owners where you can:

• Add staff across multiple pharmacies
• Create private courses to help onboard new pharmacy staff (e.g. standard operating procedures)
• Monitor staff engagement with private courses & other public courses on our platform
• Ensure compliance with GPhC staff training requirements through a digital staff training log.

You can get started with online product education on NIRAH by signing up for free today – or if you’d like to use NIRAH as a learning management system for your pharmacy, please contact us, and we will set up a free account for you today.